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Frequently Asked Questions

Support

How Can I Contact QC Mart Support?

Our QC Mart Support Team is available before and after your purchase.

You can contact us through:

  • WhatsApp Support

  • Phone Support

Whether you need help choosing a Gaming PC, selecting a printer, understanding product specifications, or tracking an order, our team responds as quickly as possible.

Business

Can I Get a GST Invoice?

Yes. QC Mart provides a GST Invoice for eligible orders.

You can enter your GST details during checkout or contact our support team before placing your order if you need assistance.

Do You Accept Bulk and Corporate Orders?

Yes. QC Mart supplies IT hardware for businesses, schools, startups, offices, and government organizations.

Corporate customers can benefit from:

  • Bulk Pricing

  • GST Invoice

  • Dedicated WhatsApp Support

  • Customized Quotations

  • Same/Next-Day Dispatch for eligible orders

Can I Get Bulk Pricing?

Yes. Eligible bulk orders receive customized quotations.

SHIPPING

What Shipping Methods Are Available?

QC Mart delivers orders across India through trusted courier partners, selected based on your delivery location and product type to ensure safe and timely delivery.

  • Standard Shipping across India.

  • Same-Day or Next-Day Dispatch for eligible orders.

  • Shipping is automatically assigned to the best available courier service for your PIN code.

  • Cash on Delivery (COD) is not available.

Once your order is dispatched, you can track its shipping status anytime from My Orders on the QC Mart website or mobile app.

 
 

Do You Ship Across India?

Yes. QC Mart ships nationwide across India.

  • We deliver to most cities, towns, and serviceable PIN codes across India through our trusted courier partners.

  • Same-Day or Next-Day Dispatch is available for eligible orders.

  • Delivery timelines may vary depending on your location and courier service availability.

You can check your order status anytime from My Orders on the QC Mart website or mobile app after your order is dispatched.

How Long Will It Take to Get My Package?

At QC Mart, we aim to dispatch your order as quickly as possible.

  • Same-Day Dispatch: Orders placed within our processing hours are dispatched the same day (where applicable).

  • Next-Day Dispatch: Orders placed after processing hours or requiring additional processing are dispatched the next business day.

  • Estimated Delivery: Most orders are delivered within 3–7 business days across India, depending on your location and courier service.

Once your order is dispatched, you can track its live status anytime from My Orders on the QC Mart website or mobile app.

PAYMENT

What Payment Methods Are Accepted?

QC Mart accepts secure online payments through Razorpay, with IDFC FIRST Bank as our trusted banking partner.

Accepted Payment Methods:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

Cash on Delivery (COD) is not available.

All payments are processed through secure encrypted payment systems to help keep your transactions safe. If you need assistance before making a payment, you can contact the QC Mart Support Team via WhatsApp or phone, and we'll respond as quickly as possible.

Is Buying On-Line Safe?

Yes. Shopping on QC Mart is safe and secure.

Your online payments are protected through Razorpay with IDFC FIRST Bank as our banking partner, using secure encrypted payment processing to help keep your payment information protected.

  • Secure online payments

  • Encrypted payment processing

  • Trusted banking partner: IDFC FIRST Bank

  • Reliable payment gateway: Razorpay

If you have any questions before making a payment, our QC Mart Support Team is available via WhatsApp and phone to assist you as quickly as possible.

 
 

ORDER & RETURNS

How do I place an Order?

Placing an order on QC Mart is quick and easy through our website or mobile app.

  • Log in to your QC Mart account.

  • Browse or search for the product you want.

  • Click Add to Cart or Buy Now.

  • Enter or confirm your delivery address.

  • Choose your preferred payment method.

  • Review your order and click Place Order.

Need help before buying?

If you're unsure about a product, need guidance choosing the right model, or want to customize a PC or other product, you can contact the QC Mart Support Team through WhatsApp or by phone before placing your order.

Our support team is friendly, knowledgeable, and responds as quickly as possible to help you make the right purchase.

Once your order is confirmed, you can track its status anytime from My Orders on the QC Mart website or mobile app.

How Can I Cancel Or Change My Order?

You can cancel or request changes to your order only before it is shipped.

  • Log in to your QC Mart account and contact our support team as soon as possible.

  • Once your order status changes to Out of QC Mart Office (Dispatched), it cannot be cancelled or modified.

  • After dispatch, the No Return & No Refund Policy applies, except in the case of a verified damaged or defective product.

Do I need an account to place an order?

Yes. A QC Mart account is required to place an order through our website or mobile app.
Creating an account allows you to:

  • Place orders securely.

  • Track your order status.

  • View your order history.

  • Receive order updates and notifications.

 
 

How Do I Track My Order?

You can easily track your order through the QC Mart Website or the QC Mart App.

  • Log in to your QC Mart account.

  • Go to My Orders.

  • Select your order to view its current status and tracking details.

  • Once your order is dispatched, the tracking information will be available in your order details.

What Is QC Mart's Return & Refund Policy?

QC Mart follows a No Return, No Refund policy once an order leaves the QC Mart Office .

  • Orders can be cancelled only before they are shipped .

  • Once the order status changes to Out of QC Mart Office (dispatched), no cancellation, return, or refund will be accepted.

  • The only exception is if the product is damaged or defective upon delivery . Such issues must be reported within 24 hours of delivery with clear photos or an unboxing video for verification.

  • After verification, QC Mart will provide a replacement or warranty support , where applicable.

Note: Returns or refunds will not be accepted for change of mind, incorrect product selection, or any reason other than a verified damaged or defective product.

 
 

Product

Why Buy From QC Mart?

QC Mart is an Indian IT hardware store offering Gaming PCs, Refurbished Computers, Laptops, Printers, CCTV Systems, Networking Products, Monitors, Accessories, and genuine software. We provide GST Invoices, Manufacturer Warranty on eligible products, Same/Next-Day Dispatch, EMI options, WhatsApp Support, and Secure Payments through Razorpay with IDFC FIRST Bank.

Does QC Mart Sell Genuine Products?

Yes. QC Mart sells genuine products from trusted brands and verified suppliers.

  • ✔ GST Invoice Available

  • ✔ Manufacturer Warranty on eligible products

  • ✔ Refurbished products include the warranty mentioned on the product page

  • ✔ Secure online payment through Razorpay

Can I Customize My Gaming PC Before Buying?

QC Mart allows you to customize your Gaming PC before placing an order.

You can choose:

  • Processor

  • Graphics Card

  • RAM

  • SSD/HDD

  • Cabinet

  • Power Supply

Need help selecting the right configuration? Contact our WhatsApp Support Team for expert guidance before purchasing.

Are Refurbished PCs Tested Before Dispatch?

Yes. Every refurbished PC sold by QC Mart is quality-tested before dispatch to ensure proper performance and functionality.

  • ✔ Quality Tested

  • ✔ Warranty (where applicable)

  • ✔ Same/Next-Day Dispatch

  • ✔ GST Invoice Available

 

Which Gaming PC Is Best for GTA 5, Valorant, PUBG PC, and BGMI Emulator?

QC Mart offers Gaming PCs for entry-level, mid-range, and high-performance gaming. Our WhatsApp Support Team can recommend the best configuration based on your budget.

Do You Sell Business Computers?

Yes. QC Mart supplies office desktops, business laptops, workstations, and networking equipment for companies and organizations.

Can I Upgrade My PC Before Delivery?

Yes. Eligible desktop configurations can be upgraded before dispatch. Contact our WhatsApp Support Team before placing your order.

Do You Sell Laptop Accessories?

Yes. QC Mart offers keyboards, mice, webcams, monitors, SSDs, RAM, cables, headphones, and other computer accessories.

Which Brands Are Available?

QC Mart offers products from trusted brands including Dell, HP, Lenovo, ASUS, MSI, Epson, Canon, Brother, Logitech, Zebronics, TP-Link, and many more.

 

What If My Product Is Defective?

Report the issue within 24 hours of delivery with clear photos or an unboxing video for verification.

What If My Product Arrives Damaged?

QC Mart will verify the issue and provide replacement or warranty support where applicable.

Where Can I Buy a Gaming PC in India?

You can buy a Gaming PC in India from QC Mart, an online IT hardware store offering custom-built gaming computers for beginners, esports players, content creators, and high-performance gamers.

Why choose QC Mart for Gaming PCs?

  • Custom Gaming PC configurations

  • Genuine branded components

  • Same-Day or Next-Day Dispatch

  • GST Invoice Available

  • EMI Available on eligible purchases

  • Secure Payments via Razorpay

  • WhatsApp Support before and after purchase

If you're unsure which Gaming PC suits your budget or games like GTA 5, Valorant, CS2, PUBG PC, or BGMI Emulator, our experts can help you choose the right configuration.

Where Can I Buy a Refurbished PC in India?

QC Mart offers professionally tested Refurbished PCs in India for offices, businesses, students, and home users at affordable prices.

Every refurbished computer is quality-tested before dispatch and includes the warranty mentioned on the product page.

QC Mart Benefits

  • Professionally tested systems

  • GST Invoice Available

  • Warranty where applicable

  • Same-Day or Next-Day Dispatch

  • Secure Packaging

  • WhatsApp Support for assistance

Where Can I Buy a Computer Online in India?

If you're looking to buy a computer online in India, QC Mart offers desktops, gaming PCs, refurbished computers, monitors, printers, networking products, and IT accessories through our website and mobile app.

Why customers choose QC Mart

  • Secure Online Payments

  • GST Invoice

  • Manufacturer Warranty on eligible products

  • Same-Day or Next-Day Dispatch

  • Nationwide Delivery Across India

  • Dedicated WhatsApp Support

Our support team can also help you select the right computer before you place your order.

Why Choose QC Mart as Your IT Hardware Store in India?

QC Mart is an Indian IT Hardware Store offering genuine products for individuals, businesses, schools, startups, and corporate customers.

Our product range includes:

  • Gaming PCs

  • Refurbished Computers

  • Laptops

  • Printers

  • CCTV Systems

  • Networking Products

  • Monitors

  • Computer Accessories

Why QC Mart stands out

  • GST Invoice Available

  • Manufacturer Warranty on eligible products

  • Same-Day or Next-Day Dispatch

  • EMI Available

  • Secure Payments through Razorpay with IDFC FIRST Bank

  • Friendly WhatsApp Support

 

Printer

Which Printer Is Best for Home Use?

QC Mart offers Epson EcoTank, Canon, HP, and printers suitable for home printing, students, and small businesses.

Do You Sell Epson EcoTank Printers?

Yes. QC Mart offers genuine Epson EcoTank printers with manufacturer warranty on eligible models.

Can You Help Me Choose a Printer?

Yes. Our WhatsApp Support Team helps customers choose the right printer based on printing volume and budget.

Do You Sell Ink and Printer Accessories?

Yes. QC Mart offers compatible printer accessories and selected printing supplies depending on product availability.

Are Printers Covered Under Warranty?

Eligible new printers include manufacturer warranty as mentioned on the product page.